Shopping
Payment
Shipping
Sales Tax
Return Policy

SHOPPING:

The products on this Web site are offered for a Limited Time with unlimited quantities of one (1) order per household.

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PAYMENT

We accept major credit cards (MasterCard, Visa, American Express, and Discover). Please be sure to include your exact billing address and telephone number where you receive your credit card statements so that we can process your order as soon as possible. Your credit card will be authorized and billed at the time your purchase is placed.

If you have concerns about submitting your credit card information online, please read the secure ordering section in our Privacy Policy or you can call us at 1-800-262-8765 to place your order.

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SHIPPING:

Promensilusa.com only ships via USPS to the United States, most U.S. Territories, and APO/FPO addresses. Please allow 2-3 weeks for delivery. You may call us at 1-800-326-1520 to check the status of your online order.

International Customers: We are sorry, but at this time, we are unable to export our products outside the US.

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SALES TAX

A 9.75% Sales Tax is applied to the product total on all orders shipped to California addresses.

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RETURN POLICY:

Natrol is confident that you will be completely satisfied with our products and offers a money back guarantee. If you are not satisfied for any reason simply return the product within thirty (30) days of purchase, for a full refund excluding shipping and handling (Customer is responsible for return postage.) Original packing slip is required.

Please ship the product with the packing slip to:

Promensil USA
21411 Prairie Street
Chatsworth, CA 91311
Attn: Shop Natrol

The credit card used for the original purchase will be credited in the amount of the product sale. Please allow 1-2 billing cycles for the credit to appear on your bill.

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